Includes bibliographical references (p. 193-202) and index.; The new ugly Americans? : making sense of democracy promotion in the former Yugoslavia / Keith Brown -- Quick impact, slow recovery? : funders' priorities and the local realities of transition programming / Jeff S. Merritt -- Who's in charge? : reflections on the UN administration in Kosovo / Dennison Lane and Keith Brown -- Toward reflective practice : understanding and negotiating democracy in Macedonia / Paul J. Nuti -- Neutrality, empowerment, gender : fostering democratic culture in southwestern Serbia / Claire Sneed -- Confidence-building, market forces, and the public good : challenges of media intervention in postconflict Macedonia / Sally Broughton-Micova -- Trust, bricks and mortar : KFOR and the rebuilding of the Pones schoolhouse / Clemson Turregano and Keith Brown -- Catholic relief services, USAID, and authentic partnership in Serbia / Chip Gagnon.; Introduction: The new ugly Americans? : making sense of democracy promotion in the former Yugoslavia / Keith Brown -- Introduction to chapter two / Keith Brown -- Quick impact, slow recovery? : funders' priorities & the local realities of transition programming / Jeff S. Merritt -- Introduction to chapter three / Keith Brown -- Who's in charge? : reflections on the UN administration in Kosovo / Dennison Lane and Keith Brown -- Introduction to chapter four / Keith Brown -- Towards reflective practice : understanding and negotiating democracy in Macedonia / Paul J. Nuti -- Introduction to chapter five / Keith Brown -- Neutrality, empowerment, gender : fostering democratic culture in south-western Serbia / Claire Sneed -- Introduction to chapter six / Keith Brown -- Confidence-building, market forces and the public good : challenges of media intervention in post-conflict Macedonia / Sally Broughton-Micova -- Introduction to chapter seven / Keith Brown -- Trust, bricks and mortar : KFOR and the rebuilding of the Pones schoolhouse / Clemson Turregano -- Introduction to chapter eight / Keith Brown -- Catholic relief services, USAID, and authentic partnership in Serbia / Chip Gagnon.;