Includes bibliographical references (p. 297-300).; The make-or-break choice -- Great people decisions : a resource for you -- Great people decisions : a resource for your organization -- Why great people decisions are so hard -- Knowing when a change is needed -- What to look for -- Where to look : inside and out -- How to appraise people -- How to attract and motivate the best people -- How to integrate the best people -- The bigger picture -- The value of investing in people decisions -- Selected bibliography on assessment methods.;