APA Style

Griffin, Jill.. (2009). Taming the search-and-switch customer :earning customer loyalty in a compulsion-to-compare world (1st ed.). San Francisco: Graffiti Pers.

Chicago Style

Griffin, Jill.. Taming the search-and-switch customer :earning customer loyalty in a compulsion-to-compare world. 1st ed. San Francisco: Graffiti Pers, 2009. .

MLA Style

Griffin, Jill.. Taming the search-and-switch customer :earning customer loyalty in a compulsion-to-compare world. 1st ed. San Francisco: Graffiti Pers, 2009. .

Turabian Style

Griffin, Jill.. Taming the search-and-switch customer :earning customer loyalty in a compulsion-to-compare world. 1st ed. San Francisco: Graffiti Pers, 2009. .