APA Style

Azevedo, Abaetê de., Pomeranz, Ricardo.. (2008). Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing . New York :: McGraw-Hill.

Chicago Style

Azevedo, Abaetê de., Pomeranz, Ricardo.. Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing. New York :: McGraw-Hill, 2008. Text.

MLA Style

Azevedo, Abaetê de., Pomeranz, Ricardo.. Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing. New York :: McGraw-Hill, 2008. Text.

Turabian Style

Azevedo, Abaetê de., Pomeranz, Ricardo.. Customer obsession :how to acquire, retain, and grow customers in the new age of relationship marketing. New York :: McGraw-Hill, 2008. Print.