Includes bibliographical references and index.; IT investment -- Conventional IT valuation -- Banking value -- IT value network measurement -- IT value network measures : financial-based methods -- IT value network measures : organizational-based methods -- Triangulating IT investment value -- IT value network management -- First degree of IT value -- Second degree of IT value -- Third degree of IT value -- Fourth degree of IT value -- Fifth degree of IT value -- Sixth degree of IT value -- NA Bank -- Nortel networks -- Indigo books & music -- NA credit union -- Forward thinking -- Connecting the dots.;