APA Style
Patterson, Kerry,, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler Al. (2013).
Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior (Second Edition.).
New York:
McGraw-Hill.
Chicago Style
Patterson, Kerry,, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler Al.
Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior.
Second Edition.
New York:
McGraw-Hill,
2013.
Text.
MLA Style
Patterson, Kerry,, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler Al.
Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior.
Second Edition.
New York:
McGraw-Hill,
2013.
Text.
Turabian Style
Patterson, Kerry,, Grenny, Joseph, Maxfield, David, McMillan, Ron, Switzler Al.
Crucial accountability :tools for resolving violated expectations, broken commitments, and bad behavior.
Second Edition.
New York:
McGraw-Hill,
2013.
Print.