APA Style
Tjiptono, Fandy, Chandra, gregorius. (2016).
Service quality dan satisfaction (ed. ke - 4).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Chandra, gregorius.
Service quality dan satisfaction.
ed. ke - 4
Yogyakarta:
Andi,
2016.
Text.
MLA Style
Tjiptono, Fandy, Chandra, gregorius.
Service quality dan satisfaction.
ed. ke - 4
Yogyakarta:
Andi,
2016.
Text.
Turabian Style
Tjiptono, Fandy, Chandra, gregorius.
Service quality dan satisfaction.
ed. ke - 4
Yogyakarta:
Andi,
2016.
Print.