APA Style
Tjiptono, Fandy, Chandra, gregorius. (2011).
Service, quality & satisfaction edisi 3 (Ed. Ke-3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy, Chandra, gregorius.
Service, quality & satisfaction edisi 3.
Ed. Ke-3
Yogyakarta:
Andi,
2011.
Text.
MLA Style
Tjiptono, Fandy, Chandra, gregorius.
Service, quality & satisfaction edisi 3.
Ed. Ke-3
Yogyakarta:
Andi,
2011.
Text.
Turabian Style
Tjiptono, Fandy, Chandra, gregorius.
Service, quality & satisfaction edisi 3.
Ed. Ke-3
Yogyakarta:
Andi,
2011.
Print.